Refund Policy

At Veridaq, we are committed to providing a secure and efficient reference check platform. If for any reason you are not satisfied with our services, we offer a refund policy as outlined below:


a. Refunds are only applicable if a valid request with genuine information is left unattended to by the issuing organisation.

b. Refunds are limited to the issuing organisation's share of the amount paid.

Refund Process

a. To request a refund, please contact our support team with your account details and a clear explanation of the reason for the refund request.

b. Our team will review your request and respond within a reasonable timeframe.

c. If approved, refunds will be processed and credited back to the original payment method.

Refund Amount

a. The refund amount will be limited to the issuing organisation's share of the amount paid.

In Addition

a. Refunds are not applicable if the issuing organisation has responded to the reference check request or if the request has been completed.

b. Refunds are not applicable if you violate any of our terms and conditions.

By using Veridaq's services, you agree to this refund policy and our terms of service. If you have any questions or concerns, please don't hesitate to contact our support team at

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